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Sophos stops working when my mac starts up

Hope someone can point me in the right direction.

I'm using a mac (10.6.8) and have the latest sophos 8.04C - every time I close down my mac and restart it the next morning Sophos stops working and wont allow me to change anything at all via preferences. If I just put my mac to sleep there's no problem at all when it wakes up and sophos continues to work.

If I download the sophos software again everything works smoothly until the next time I shut down my mac ..........!

Maybe I'm missing something - perhaps I've got one of the settings wrong, perhaps my OS wont work with the latest sophos - I just don't know!

Anyone got any ideas?

Thanks in advance

:1007673


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  • If you're having products with our Enterprise product, please contact customer support, who will assign a person to help you fix the problem.  This forum is for the free Home Edition (personal use only) of the product.

    That said, the assertion failure looks identical to the one reported for the Home product that I reported to the product team. If you run a system report on the clients with this problem, is there anything that stands out as the same on them that differs from the other clients?

    :1007889
Reply
  • If you're having products with our Enterprise product, please contact customer support, who will assign a person to help you fix the problem.  This forum is for the free Home Edition (personal use only) of the product.

    That said, the assertion failure looks identical to the one reported for the Home product that I reported to the product team. If you run a system report on the clients with this problem, is there anything that stands out as the same on them that differs from the other clients?

    :1007889
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