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Sophos stops working when my mac starts up

Hope someone can point me in the right direction.

I'm using a mac (10.6.8) and have the latest sophos 8.04C - every time I close down my mac and restart it the next morning Sophos stops working and wont allow me to change anything at all via preferences. If I just put my mac to sleep there's no problem at all when it wakes up and sophos continues to work.

If I download the sophos software again everything works smoothly until the next time I shut down my mac ..........!

Maybe I'm missing something - perhaps I've got one of the settings wrong, perhaps my OS wont work with the latest sophos - I just don't know!

Anyone got any ideas?

Thanks in advance

:1007673


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  • same problem here with me. the shield icon keep in grey state,and the on-access scanner is off everytime i login into my mac. but it seems only appear if i'm not connected to the internet. after i'm connected to the net,the shield icon turns black as usual and the on-access scanner is on. this was never happens in the previous savosx version i've used this past two years. i hope you guys in sophos can resolve this issue as soon as possible. TIA

    :1007831
Reply
  • same problem here with me. the shield icon keep in grey state,and the on-access scanner is off everytime i login into my mac. but it seems only appear if i'm not connected to the internet. after i'm connected to the net,the shield icon turns black as usual and the on-access scanner is on. this was never happens in the previous savosx version i've used this past two years. i hope you guys in sophos can resolve this issue as soon as possible. TIA

    :1007831
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