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Sophos stops working when my mac starts up

mikeroy22

Hope someone can point me in the right direction.

I'm using a mac (10.6.8) and have the latest sophos 8.04C - every time I close down my mac and restart it the next morning Sophos stops working and wont allow me to change anything at all via preferences. If I just put my mac to sleep there's no problem at all when it wakes up and sophos continues to work.

If I download the sophos software again everything works smoothly until the next time I shut down my mac ..........!

Maybe I'm missing something - perhaps I've got one of the settings wrong, perhaps my OS wont work with the latest sophos - I just don't know!

Anyone got any ideas?

Thanks in advance

:1007673


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  • 0

    Your OS is compatible with SAV 8.0.4, so we should check other possible issues.

    First off, are you installing it via an administrator account or a user account with administrator authentication?

    Second, are you *running* it via an administrator account or a user account?

    Thirdly, do your log files (the SAV log and the system log primarily, found in console.app) show any warnings?

    :1007683
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  • 0

    Your OS is compatible with SAV 8.0.4, so we should check other possible issues.

    First off, are you installing it via an administrator account or a user account with administrator authentication?

    Second, are you *running* it via an administrator account or a user account?

    Thirdly, do your log files (the SAV log and the system log primarily, found in console.app) show any warnings?

    :1007683
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