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Drag and drop to custom scan

mikeroy22

I've just done my first Sophos scan of my mac and it's showing 6 threats which need to be cleaned up manually. This is where I seem to have a problem as I cant seem to be be able to select the threats and drag them to the custom scans for it to delete them. I've opened up the help page titled "add a threat to a custom scan" but I cant seem to be able to drag the selected files using either of the two suggested methods - is it me just being thick or what?

Any suggestions greatly appreciated - thanks

:1006079


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    Same problem for me. the files named are in my Time Machine backup, and I wonder if that is the problem, i.e. Sophos cannot automatically

    delete problem files in Time Machine. That may explain why the manual techniques do not work. 

    I manually found some of the files in the backup and deleted them, but I cannot find other files. As long as they are not in my current system

    maybe I don't care. 

    It would be nice if a Sophos tech could address this problem????????????

    :1006083
Reply
  • 0

    Same problem for me. the files named are in my Time Machine backup, and I wonder if that is the problem, i.e. Sophos cannot automatically

    delete problem files in Time Machine. That may explain why the manual techniques do not work. 

    I manually found some of the files in the backup and deleted them, but I cannot find other files. As long as they are not in my current system

    maybe I don't care. 

    It would be nice if a Sophos tech could address this problem????????????

    :1006083
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