Free Anti Virus Software

Hi,

Below are the instruction on how to send us a sample so we can analyze this and improve cleanup,

Shai

What to do if cleanup fails

If you are a Sophos customer, and you are unable to clean the malware, you should also try the Sophos Malware Remediation Toolkit (SMaRT)

• http://www.sophos.com/support/knowledgebase/article/116418.html 

this will walk you through a series of cleanup processes.

If you are not  a Sophos customer, send us a sample and we will analyze it and improve the cleanup. Below are the links to Sophos sample submission page and a Knowledgebase article explaining how to submit.
IMPORTANT: if you are not already a Sophos customer, when you submit a sample please leave the 'company name' field blank.

• Sample submission form: https://secure.sophos.com/support/samples 
• Knowledgebase article  http://www.sophos.com/support/knowledgebase/article/11490.html 

We are always working on improving our cleanup and detection so any feedback or samples are greatly appreciated. Hope this helps

Hi,

Below are the instruction on how to send us a sample so we can analyze this and improve cleanup,

Shai

What to do if cleanup fails

If you are a Sophos customer, and you are unable to clean the malware, you should also try the Sophos Malware Remediation Toolkit (SMaRT)

• http://www.sophos.com/support/knowledgebase/article/116418.html 

this will walk you through a series of cleanup processes.

If you are not  a Sophos customer, send us a sample and we will analyze it and improve the cleanup. Below are the links to Sophos sample submission page and a Knowledgebase article explaining how to submit.
IMPORTANT: if you are not already a Sophos customer, when you submit a sample please leave the 'company name' field blank.

• Sample submission form: https://secure.sophos.com/support/samples 
• Knowledgebase article  http://www.sophos.com/support/knowledgebase/article/11490.html 

We are always working on improving our cleanup and detection so any feedback or samples are greatly appreciated. Hope this helps