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CANT load OS after install please HELP ME

Matty

Hello everyone,

i want to try the safe guard easy encripiton disc nd i just download the trial versition from oficial website. after i finished instalation it says that notebook must be reeeboted, i do that and now I CANT LOAD OS, notebook is still reeboting !!!¨

my notebook is sony VAIO VGN-FW51JF

when i turn on my laptop, the sophos is loading and after a while it says to screen that is Loading OS and under that is error code:

Error:0x02

i really need HELP because i cant logon to my computer, i have to many datas on my laptop from my work and so on, so please tell me the way how can i uninstall this program from my Laptop please, ist possible via USB or how can i repait my computer please.

Best regards Martin Demel.

:6961


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  • 0

    Before you completely freak out, it's ok... your data is (most likely) not encrypted, which means that even if the OS is toasted, you should still be able to copy your data off of the drive.

    There is a tool that works with SafeGuard Enterprise / Easy v5.50 called sgnrollback.  This tool was designed for cases like yours, where the POA doesn't boot or there is some other problem after initial installation.  Sophos has a document that documents how to use the rollback tool.  Here's the link to the PDF:

    http://www.sophos.com/sophos/docs/eng/manuals/Utimaco/ssg_55_togeng.pdf

    I have never used this tool, so I really don't have any pointers for you, but just in case, I would definitely suggest booting from a WinPE disc and backing up any important data to an USB flash drive or external hard disk.

    :6965
Reply
  • 0

    Before you completely freak out, it's ok... your data is (most likely) not encrypted, which means that even if the OS is toasted, you should still be able to copy your data off of the drive.

    There is a tool that works with SafeGuard Enterprise / Easy v5.50 called sgnrollback.  This tool was designed for cases like yours, where the POA doesn't boot or there is some other problem after initial installation.  Sophos has a document that documents how to use the rollback tool.  Here's the link to the PDF:

    http://www.sophos.com/sophos/docs/eng/manuals/Utimaco/ssg_55_togeng.pdf

    I have never used this tool, so I really don't have any pointers for you, but just in case, I would definitely suggest booting from a WinPE disc and backing up any important data to an USB flash drive or external hard disk.

    :6965
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