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USB Keyboard not working after Sophos loads...

tjthomp1
After installing 5.5, our USB Keyboards cease to function on the Windows Boot Menu (Choose your OS to boot, press F8 for safe mode, etc.) The device will boot, load Sophos PBA, and once the windows boot menu appears our USB keyboards stop responding. PS/2 connected keyboards work correctly. Prior to installing Sophos, USB keyboards worked as expected with the boot menu. Any insight would be much appreciated :) Thanks!
:5046


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    We're running 5.50.0.116. I followed your instructions for Shift+F5 but wasn't able to change Legacy Keyboard Support to "On". The weird thing is, I have full keyboard and mouse support while in the POA and can authenticate without issues, but as soon as the boot menu appears it stops working. We have tested this with multiple devices and different USB keyboards and all of them are behaving this way.
    :5064
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  • 0
    We're running 5.50.0.116. I followed your instructions for Shift+F5 but wasn't able to change Legacy Keyboard Support to "On". The weird thing is, I have full keyboard and mouse support while in the POA and can authenticate without issues, but as soon as the boot menu appears it stops working. We have tested this with multiple devices and different USB keyboards and all of them are behaving this way.
    :5064
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