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Balloon Messages

Morning All.

Is there anyway to suppress the balloon messages about contacting the safeguard server.

I can see a policy to check how often it polls the server. Ideally we only want the balloon message to appear if an actual new policy has been assigned and applied. Not a no changes this time message every 90 minutes.

Many thanks

K.

:10565


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Parents
  • (Not a Sophos employee)

    I understand your frustration. Unfortunately, it is your company's policies that allow the balloons. There is an option as stated above for a "silent" mode. Then the only time you get a popup is when you initiate a sync on the client side. Otherwise all other balloons are hidden.

    If this is a company wide complaint, it may be best to let the administrator of the encryption software at your company know so that they can make that change.

    And I too hate balloons with a passion. :smileywink:

    :14287
Reply
  • (Not a Sophos employee)

    I understand your frustration. Unfortunately, it is your company's policies that allow the balloons. There is an option as stated above for a "silent" mode. Then the only time you get a popup is when you initiate a sync on the client side. Otherwise all other balloons are hidden.

    If this is a company wide complaint, it may be best to let the administrator of the encryption software at your company know so that they can make that change.

    And I too hate balloons with a passion. :smileywink:

    :14287
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