Balloon Messages

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K_ wrote:

Morning All.

Is there anyway to suppress the balloon messages about contacting the safeguard server.

I can see a policy to check how often it polls the server. Ideally we only want the balloon message to appear if an actual new policy has been assigned and applied. Not a no changes this time message every 90 minutes.

Many thanks

K.

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Hi K,

Thank you for posting your question in the SophosTalk forums.

Yes that not a problem. You do this by changing your Specific Machine Settings category policy. After you select your policy, then scroll down to 'Enable and show the system tray icon' and change the drop-down box from 'Yes' to 'Silent'. Click Save, force a sync on the endpoint and annoying balloon messages go away.  :smileyhappy:

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K_ wrote:

Morning All.

Is there anyway to suppress the balloon messages about contacting the safeguard server.

I can see a policy to check how often it polls the server. Ideally we only want the balloon message to appear if an actual new policy has been assigned and applied. Not a no changes this time message every 90 minutes.

Many thanks

K.

---

Hi K,

Thank you for posting your question in the SophosTalk forums.

Yes that not a problem. You do this by changing your Specific Machine Settings category policy. After you select your policy, then scroll down to 'Enable and show the system tray icon' and change the drop-down box from 'Yes' to 'Silent'. Click Save, force a sync on the endpoint and annoying balloon messages go away.  :smileyhappy: