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Need Recovery Instructions for Mac and PC

I have read every document on this site and cannot find anything that explains how to recover the data should the system die or become unbootable. For example if we have a logic board go out on one of our macs we would normally sled the drive and pull the data off. We have backed up recovery keys and created machine specific recovery media.

Thanks for your help.

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0 ssij over 14 years ago

I can't really answer about the Mac side, but on the PC side (Specifically with SafeGuard Enterprise), Sophos has pretty comprehensive documentation about recovery procedures. Check out the PDF attached to this KBA:

http://www.sophos.com/support/knowledgebase/article/108156.html

I can tell you from experience that the keyrecovery method does work pretty well, and slaving the hard drive to a machine running SGN also works great.
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0 ssij over 14 years ago

I can't really answer about the Mac side, but on the PC side (Specifically with SafeGuard Enterprise), Sophos has pretty comprehensive documentation about recovery procedures. Check out the PDF attached to this KBA:

http://www.sophos.com/support/knowledgebase/article/108156.html

I can tell you from experience that the keyrecovery method does work pretty well, and slaving the hard drive to a machine running SGN also works great.
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