Guest User!

You are not Sophos Staff.

This discussion has been locked.
You can no longer post new replies to this discussion. If you have a question you can start a new discussion

SafeGuard Client 6.10.0.374 Will not Encrypt

I have installed SafeGuard client on a brand new machine and the install takes, but when it connects to the server the encryption does not kick off.  I have installed and reinstalled the software twice with the same results.  Similar problems on other machines, but the encryption finally kicked off after reinstalling the client config file.  This particular machine will not encrypt no matter whet I do.  Please assist.

:55503


This thread was automatically locked due to age.
Parents
  • I would check if the client is correctly synchronized (detailed info visible in Management Center, disk drives, modules installed) and if policies are correctly deployed.

    And also check data packet transmission in Client status window, if there aren't any packets waiting for deployment.

    :55867
Reply
  • I would check if the client is correctly synchronized (detailed info visible in Management Center, disk drives, modules installed) and if policies are correctly deployed.

    And also check data packet transmission in Client status window, if there aren't any packets waiting for deployment.

    :55867
Children
No Data