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SafeGuard Client error on installation

GFI_Tech

Hello,

tring to install SafeGuard 6 client on a new laptop: Dell 5520 8 gig Windows 7 x64 Enterorise SP1 - with latest windows update.  This is deployed by our windows imaging server and is multiple language (French and English)

Followed the instructions:  First downloaded latest POACFG file for client installation.  Copied all files locally.

1- ran SGxClientPreinstall.msi - succes

2- ran SGNClient_64.msi with command line: msiexec /i SGNClient_64.msi POACFG="PROACFG_as_of_5_60.xml"

Starts the installation process which fails: Error 5014: Error installing Database Encryption components SGN#1452

The error message might not be EXACTLY as stated but the error codes are good - translating from a french installation.

Thanks In advance.

:25749


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    I need to add one addendum to ChrisD. Make SURE you aren't loading the poa cfg file from the network, it needs to be on the LOCAL SYSTEM and NOT ON THE NETWORK!! That MSI variable does NOT support doing this and it will cause your install to fail.
    :28453
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  • 0
    I need to add one addendum to ChrisD. Make SURE you aren't loading the poa cfg file from the network, it needs to be on the LOCAL SYSTEM and NOT ON THE NETWORK!! That MSI variable does NOT support doing this and it will cause your install to fail.
    :28453
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