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SafeGuard Enterprise Client - POA-Authentification without Fingerprint Reader

hi guys, i have a question?

The Hardware is a Lenovo R500 notebook with AuthenTec Fingerprint Reader (Windows XP SP3).

I don't register any fingerprint data. On every POA logo-on screen i get the message that no Fingerprint data are available. Is it possible to blank this message.A subsequent registration of any fingerprint data's must be quite possible (no disabling over the SGN MC)!

Thank you in advance,

Johannes

:1202


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  • Hi BlueSky20,

    sorry for the delay. The problem is, we have a lot of user that are using the FP.

    When i disable the FP over the SGN policy, then no one can use the FP in the Windows (e.g.: release the screensaver with FP).

    Also when i diasble the FP over the SGN policy, then i disable the FP for all devices in our company.

    At the moment in our default values is the FP enabled. For user which have a problem with the FP error message, they put it in a "FP disabling" group over the AD.

    But this procedure is very boring.

    BR, Johannes

    :2178
Reply
  • Hi BlueSky20,

    sorry for the delay. The problem is, we have a lot of user that are using the FP.

    When i disable the FP over the SGN policy, then no one can use the FP in the Windows (e.g.: release the screensaver with FP).

    Also when i diasble the FP over the SGN policy, then i disable the FP for all devices in our company.

    At the moment in our default values is the FP enabled. For user which have a problem with the FP error message, they put it in a "FP disabling" group over the AD.

    But this procedure is very boring.

    BR, Johannes

    :2178
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