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Laptop keyboards not working at POA screen

I hope someone can help,

our company has recently bought 2 new laptops for members of staff, these have been setup as needed and finally had Safeguard 5.4 installed on them.

now when the laptops are rebooted to the POA screen the keyboards no longer work, I can still sign in to them using the virtual keyboard but this isn't a satisfactory sollution for the users.

The laptops are both Lenovos, one is an SL510 and the other an X100e, both with Windows XP pro SP3, once in Windows the keyboards work fine.

Help....!

:1864


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