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SafeGuard is loading OS now! error=0x02

Hi all,

Having a good bit of bother trying to install safeguard on one laptop. Its a Dell Vostro V13 and I have installed the pre-reqs on the machine first, then the client and then the configured package which contains the policy. When the machine reboots, it attempts to go through the process but just hangs at the screen where it displays:

SafeGuard is loading OS now!

error=0x02

Have updated the Bios to the latest version (A05) which has made no difference.

Any help would be appreciated!

Stephen

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0 ssij over 13 years ago

I've seen that error message too many times to count. If it your OS will boot even though this error is occuring, then you don't really need to do anything (you can ignore the error).

If you're having issues with the OS not booting, try using the hotkeys, specifically the ATA Compatibility hotkey (Shift + F6):

http://www.sophos.com/support/knowledgebase/article/107781.html
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0 ssij over 13 years ago

I've seen that error message too many times to count. If it your OS will boot even though this error is occuring, then you don't really need to do anything (you can ignore the error).

If you're having issues with the OS not booting, try using the hotkeys, specifically the ATA Compatibility hotkey (Shift + F6):

http://www.sophos.com/support/knowledgebase/article/107781.html
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