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Unable to install windows xp

BVK

Hello There,

I am having an old laptop that was having sophos safeguard installed on it. I had to replace hard disk on this as the old one cant be used as is. I am trying to boot from an windows xp installation cd and install xp on the new harddisk. For some reason I am constantly getting a blue screen. When I am not booting from xp installation cd, it is still showing the sophos login screen. It is letting me login with my password and ending up with a blue screen.

Is there a way I can get rid of sophos safeguard on my machine and proceed with XP installation on my new harddisk?

Appreciate any help in this regard.

Regards,

BVK

:33849


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  • 0

    Hello BVK,

    so the "old" disk was encrypted and has been removed. AFAIK SafeGuard resides on the disk only - so, is the new one really new and empty?

    Christian  

    :33859
  • 0

    Hello Christain,

    Thanks for taking time and replyinthis three thread.

    I formatted the old disk by connecting it anorther laptop by using an USB cable and trying to use that as an empty harddisk. Looks like even after formatting the disk it is finding some references to safeguard. How do I get through it?

    Regards,

    BVK

    :33881
  • 0

    Hello BVak,

    now "something" (in this case SafeGuard) has to run at boot time in order to present the POA and subsequently decrypt the drive. Naturally this something can't reside on the C: partition (as this is encrypted). if you just (re-)format the existing (C:) partition the SafeGuard kernel and the MBR (Master Boot Record) pointing to it are still there. Do you see another (unnamed) partition when you slave the disk to the other laptop?

    Nevertheless you should be able to format the drive using the install CD (please see KB313348) and moreover the setup should not crash (and I don't think it does so just because there is "something" on the disk). You wouldn't be able to install Windows even if you clear the disk externally.

    Christian

    :33885
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