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How to customise the Sophos SafeGuard 5.61 install?

Mead

Sophos SafeGuard 5.61

Sophos Enterprise Console 5.1.0.1839

This release seems to come with SETUP.EXE deployment option only. (I cannot find any SGNClient*.msi files on the server, nor packages available to download from support portal). 

I need to customise my installation for certain models. Passing a customised POACFG.XML file to the installer would do nicely. However, according to the documentation I've seen, that is not an valid option for SETUP.EXE.

I tried modifying the default POACFG.XML file but that caused a checksum error.

Deployment Packager does not seem to do the job either.

Where do I get/find the SGNClient*.msi files to use to customise the install? Or, put another way, how do I customise the Sophos SafeGuard 5.61 install?

Thanks

:28185


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    Hi Mead,

    Sophos Disk Encryption 5.61 is the integrated encryption client that comes with Endpoint 10.1. As opposed to SafeGuard Enterprise, the integrated encryption installer comes with a bootstrapper based installation that cannot be customized like the SafeGuard Enterprise installation (no client msi files available).

    Please find an extract from KBA 117188 "Creating a customized POA Configuration File for Sophos Disk Encryption" below:

    "With the first release of Sophos Disk Encryption (Sophos Enterprise Console 10.1 / Sophos Disk Encryption 5.61), creating customized POA configuration files for installation purpose is not supported.

    If the installation of Sophos Disk Encryption fails due to the fact that a POA configuration setting is required but cannot be implemented in the setup, please use the tool HWInfo from KBA 110285 "SafeGuard products: How to gather hardware information for the POA settings generator" to gather machine specific information and open a Sophos Support Request, refering to this KBA.

    A customizable POA configuration file may be added as a feature in a later release of Sophos Endpoint Security and Control."

    Regards,

    Chris

    :28305
Reply
  • 0

    Hi Mead,

    Sophos Disk Encryption 5.61 is the integrated encryption client that comes with Endpoint 10.1. As opposed to SafeGuard Enterprise, the integrated encryption installer comes with a bootstrapper based installation that cannot be customized like the SafeGuard Enterprise installation (no client msi files available).

    Please find an extract from KBA 117188 "Creating a customized POA Configuration File for Sophos Disk Encryption" below:

    "With the first release of Sophos Disk Encryption (Sophos Enterprise Console 10.1 / Sophos Disk Encryption 5.61), creating customized POA configuration files for installation purpose is not supported.

    If the installation of Sophos Disk Encryption fails due to the fact that a POA configuration setting is required but cannot be implemented in the setup, please use the tool HWInfo from KBA 110285 "SafeGuard products: How to gather hardware information for the POA settings generator" to gather machine specific information and open a Sophos Support Request, refering to this KBA.

    A customizable POA configuration file may be added as a feature in a later release of Sophos Endpoint Security and Control."

    Regards,

    Chris

    :28305
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