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NO INIT, Press any key to restart or exit

LeeNguyen

Hi all. We have a HP laptop with the Sophos Safeguard installed. The HDD was encrypted worked for few moths.

Now we are runing into a major issue:

Upon booting up, we get this error:

Sophos Safe guard is staring.

Please wait...

No Init

Press any key to reboot,

or switch off the system now.

When we hit the key: I got no reponse from the laptop.

Please help.

Thanks.

:15837


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    Hi Edwin,

    thank you very much for posting and welcome to SafeGuard =)

    1. Maybe the hardware setup is slightly different from the other machines although they are all the same model (we used to have that)

    2. In this case I would think that there is a device attached to the machine that causes the problem.

    3. The update is straight like that but please keep in mind that you will have to update the back end as well if you are not using 5.60.0 at least!


    Regards

    Dan

    :21401
Reply
  • 0

    Hi Edwin,

    thank you very much for posting and welcome to SafeGuard =)

    1. Maybe the hardware setup is slightly different from the other machines although they are all the same model (we used to have that)

    2. In this case I would think that there is a device attached to the machine that causes the problem.

    3. The update is straight like that but please keep in mind that you will have to update the back end as well if you are not using 5.60.0 at least!


    Regards

    Dan

    :21401
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