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NO INIT, Press any key to restart or exit

LeeNguyen

Hi all. We have a HP laptop with the Sophos Safeguard installed. The HDD was encrypted worked for few moths.

Now we are runing into a major issue:

Upon booting up, we get this error:

Sophos Safe guard is staring.

Please wait...

No Init

Press any key to reboot,

or switch off the system now.

When we hit the key: I got no reponse from the laptop.

Please help.

Thanks.

:15837


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  • 0

    Hello Guys,

    today I experienced the same Problem on a DELL Latitude E7440 with Win7 Professional (64Bit). After installing the SGxClientPreinstall.msi, then SGNClient_x64.msi and finally the MyConfiguration.msi and reboot I ended at the No init screen. I installed the SGE 6.0.1 Version.

    Are there already any Solutions for this Problem? Help will be appreciated. Thanks.

    Regards

    H. Heggen

    New Info [04.03.2014]: I found a knowledge base article (ID: 120126) which describes the solution for this problem.

    You have to Press SHIFT+F6 while "Please wait" is displayed.

    Unfortnately this didn't worked for me so I contacted the Sophos Support. They told me to press LEFT and RIGHT SHIFT Button or sometimes FN+LEFT/RIGHT+SHIFT Buttons alternately whithin the Boot process. Then a message will appear that you have to press a HotKey Button. I had to try it several times, but then I succeeded. I think it was pressing FN+SHIFT+F6 several times within the boot process.

    After passing once the "No init" screen the setting will be saved and the next boot phase should be fine.

    Hope this will help also you :o)

    :47799
Reply
  • 0

    Hello Guys,

    today I experienced the same Problem on a DELL Latitude E7440 with Win7 Professional (64Bit). After installing the SGxClientPreinstall.msi, then SGNClient_x64.msi and finally the MyConfiguration.msi and reboot I ended at the No init screen. I installed the SGE 6.0.1 Version.

    Are there already any Solutions for this Problem? Help will be appreciated. Thanks.

    Regards

    H. Heggen

    New Info [04.03.2014]: I found a knowledge base article (ID: 120126) which describes the solution for this problem.

    You have to Press SHIFT+F6 while "Please wait" is displayed.

    Unfortnately this didn't worked for me so I contacted the Sophos Support. They told me to press LEFT and RIGHT SHIFT Button or sometimes FN+LEFT/RIGHT+SHIFT Buttons alternately whithin the Boot process. Then a message will appear that you have to press a HotKey Button. I had to try it several times, but then I succeeded. I think it was pressing FN+SHIFT+F6 several times within the boot process.

    After passing once the "No init" screen the setting will be saved and the next boot phase should be fine.

    Hope this will help also you :o)

    :47799
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