We are currently testing Sophos Safeguard Enterprise as a trial before purchasing. When attempting to login to the Safeguard Web Help Desk, to enter a challenge code, the following error is received: "You do not have sufficient rights to run the CR Tool." The user has been imported in from AD and assigned Security Office rights. A cert has been generated for the user as well. User has also been given full access to the Domain Root within Users & Computers.
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