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Data exchange Polcies not being applied

We have rolled out safeguard 5.08 to around 200 clients and manage all polices centrally through safeguard management center.

users and computers have been synched with ad and all seemed to be working fine. out policy dictates initial encryption of all removable media and that sg protable software is automatically copied to any removable device.

It seems on some machines though for no obvious reason these polcies are not working. the policy state is up to date, the padlock is in the system tray and the pc is in the correct OU as other machines that work. with these problem machines safeguard simply does nothing when removable media is plugged in, no initial encryption box and no sg portable software copied to the stick.

there is no pattern to this. 90% of our pcs are xp desktops, and once pc may work fine but the pc next to it not, even though both pcs have had the software deployed centrally, and both are in the same OU.

If anyone could help advise where I should be looking for errors to fix this this would be great

lee

:13421


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  • Hi Lee,

    welcome to the forum =)

    Just had a look at your post and I'd like to know if the key ring is available on these machines that ain't working (SafeGuard Enterprise Tray Icon > right click > Display > Key Ring) and if there is an overlay icon once you plug in the USB stick on such a machine under My Computer.

    Regards

    Dan

    :13535
Reply
  • Hi Lee,

    welcome to the forum =)

    Just had a look at your post and I'd like to know if the key ring is available on these machines that ain't working (SafeGuard Enterprise Tray Icon > right click > Display > Key Ring) and if there is an overlay icon once you plug in the USB stick on such a machine under My Computer.

    Regards

    Dan

    :13535
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