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Uninstalling SafeGuard Configuration Protection changes the system configuration

Good afternoon,

I inform you of what is happening to me. I'm testing installing and uninstalling the product.

I followed the steps in the installation manual for uninstalling Sophos SafeGuard Configuration Protection Product.
At the end of uninstall and reboot, it changes computer settings and remove the network configuration set on the computer. From that point the computer stops working on network and I have to re-establish the network settings again.

I have tried several times to make sure that the cause is the removal of SafGuard Configuraction Protection and I have done as you explained in the manual.

If you don't correct this wrong behavior I think it would be necessary to write the corresponding warning in the installation manual.

This error is easily reproduced on Windows XP and Windows 7.

Best regards,

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0 Daniel over 12 years ago

Hi Loli,
you can use netsh to save and to restore the IP setting.
netsh -c interface dump>c:\inst\netcnfig.txt
netsh -f c:\inst\netcnfig.txt
You can use the above via command line > the first one is executed before the uninstall is carried out the second one after the reboot or even before (you need to check that in your environment)
Hope that helps ;)
Regards
Dan
:25249
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0 Daniel over 12 years ago

Hi Loli,
you can use netsh to save and to restore the IP setting.
netsh -c interface dump>c:\inst\netcnfig.txt
netsh -f c:\inst\netcnfig.txt
You can use the above via command line > the first one is executed before the uninstall is carried out the second one after the reboot or even before (you need to check that in your environment)
Hope that helps ;)
Regards
Dan
:25249
Cancel
Vote Up 0 Vote Down

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