Guest User!

You are not Sophos Staff.

Thread Info
  • State Not Answered
  • Locked Locked
  • Replies 2 replies
  • Subscribers 5 subscribers
  • Views 6899 views
  • Users 0 members are here
Options
Suggested
This discussion has been locked.
You can no longer post new replies to this discussion. If you have a question you can start a new discussion

Installation issue - Sophos Configuration Protection

DE_BHCS

Running into an error installing Sophos Configuration (Port) Protection Client.  Using the following command line:

msiexec.exe /i SGN_CPClient.msi /qn /l*v C:\550CP.log 

The installation log has multiple errors starting with the following entry:

The installer has encountered an unexpected error installing this package. This may indicate a problem with this package. The error code is 2769. The arguments are: SetUWPL, 1,

Then multiple errors like this:

SchedSecureObjectsRollback:  Failed to store ACL rollback information with error 0x8007007b - continuing

SchedSecureObjectsRollback:  Error 0x8007007b: Unable to schedule rollback for object

I have tried repairs of WMI and Windows Installer, re-installing and/or repairing .NET 2.0 SP2 with no results. 

Anyone have any ideas?

:13985


This thread was automatically locked due to age.
Parents
  • 0

    Hello DE_BHCS,

    many thanks for your posting.

    Please contact Sophos support as we need to have a deeper look into the log file output and your system information.

    Beside your system information we would need the log file output with /l*vx and the information if the Sophos Configuration Protection module and the PreInstall has been installed before the installation of SGN_CPClient.msi.

    Regards,

    Tim

    :13995
Reply
  • 0

    Hello DE_BHCS,

    many thanks for your posting.

    Please contact Sophos support as we need to have a deeper look into the log file output and your system information.

    Beside your system information we would need the log file output with /l*vx and the information if the Sophos Configuration Protection module and the PreInstall has been installed before the installation of SGN_CPClient.msi.

    Regards,

    Tim

    :13995
Children
No Data
Unfiltered HTML