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Lenovo T430 Issues

I am having an issue with Sophos Safeguard Enterprise and Lenovo T430 laptops.

Default OS configuration is Windows XP Service Pack 3.

Install works fine. As soon as POA kicks in the laptop Continously reboots. I've tried all hot key combinations with POA and nothing seems to fix it.

UEFI Secure boot is set to legacy. Anyone else run into this issue with Windows XP on this model? I already have a case created with sophos for the issue but I figured I would reach out to the community as well. Thanks for any responses in advance.

:28713


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Parents
  • Hi Chris,

    I have a case open regarding this defect and another case regarding SGN 6.0 MSI installer defects. Both apparently fixed in SGN 6.0 R1.

    These "defects" are now affecting over 30 laptops, and we are now getting a hugh amount of pressure from senior management in order to meet compliance regulations of full disk encryption and data at rest encryption on servers. (Which 6.0 offers)

    SGN GES / Dev have refused to provide the patch for the POA restart problem as SGN 6.0 R1 was meant to be released yesterday according to Sophos support.

    However it looks like another broken promise.

    What's the deal here? - Are we going to see 6.0 R1 this week or not!?

    :28965
Reply
  • Hi Chris,

    I have a case open regarding this defect and another case regarding SGN 6.0 MSI installer defects. Both apparently fixed in SGN 6.0 R1.

    These "defects" are now affecting over 30 laptops, and we are now getting a hugh amount of pressure from senior management in order to meet compliance regulations of full disk encryption and data at rest encryption on servers. (Which 6.0 offers)

    SGN GES / Dev have refused to provide the patch for the POA restart problem as SGN 6.0 R1 was meant to be released yesterday according to Sophos support.

    However it looks like another broken promise.

    What's the deal here? - Are we going to see 6.0 R1 this week or not!?

    :28965
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