Guest User!

You are not Sophos Staff.

This discussion has been locked.
You can no longer post new replies to this discussion. If you have a question you can start a new discussion

Lenovo T430 Issues

I am having an issue with Sophos Safeguard Enterprise and Lenovo T430 laptops.

Default OS configuration is Windows XP Service Pack 3.

Install works fine. As soon as POA kicks in the laptop Continously reboots. I've tried all hot key combinations with POA and nothing seems to fix it.

UEFI Secure boot is set to legacy. Anyone else run into this issue with Windows XP on this model? I already have a case created with sophos for the issue but I figured I would reach out to the community as well. Thanks for any responses in advance.

:28713


This thread was automatically locked due to age.
Parents
  • They don't have the hotfix made public. I got escalated to a Level 2 developer and he gave me a drop box link to download the hotfix files. Since then the link is no longer valid. The files that were givien to me were:

    SGNClient

    SGNClient_x64

    a MD5 hotfix file

    POACFG.XML file for the POA Config.

    These were different files than the client files I have. Last I was told the hotfix would be rolled up into the next Safeguard Release.

    :28849
Reply
  • They don't have the hotfix made public. I got escalated to a Level 2 developer and he gave me a drop box link to download the hotfix files. Since then the link is no longer valid. The files that were givien to me were:

    SGNClient

    SGNClient_x64

    a MD5 hotfix file

    POACFG.XML file for the POA Config.

    These were different files than the client files I have. Last I was told the hotfix would be rolled up into the next Safeguard Release.

    :28849
Children
No Data
Share Feedback
×

Submitted a Tech Support Case lately from the Support Portal?