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Error 511 : Installing Sophos 5.50 easy client

bobbyrobert

Hi all,

Deploying Sophos 5.50 to a number of laptops in our business with no problems. Until today.

When installing the SGNClient i receive a 511 error: Not enough continous space found on installation volume to install basic encryption system kernel.

Specs of laptop. C:drive free space 11Gb D:drive 18Gb on a solidstate 128Gb

Laptop Samsung x360

Vista Business 32bit

3GbRam

Intel core 2 Duo

Any advice would be a wonderful thing

Thanks

:22207


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  • 0

    Hi Rob,

    when updating to a higher version you only have to update the back end but not the clients. However, in this case it might make sense to upgrade all clients just to have one version in place. Anyway, the higher back end should be able to handle these 5.5x clients as well with regards to C/R for example.

    If you really plan to upgrade to version 6 please be aware that you won't be able to apply a new client config package to the 5.x clients any more as a version 6 package can't be installed on a 5.x client! Another reason to perform a full range upgrade.

    Last but not least you should be able to get the latest version by logging in to sophos.com - if you have any problems with that or the version is not displayed please contact your sales rep for further assistance here.

    Regards

    Dan

    :22435
Reply
  • 0

    Hi Rob,

    when updating to a higher version you only have to update the back end but not the clients. However, in this case it might make sense to upgrade all clients just to have one version in place. Anyway, the higher back end should be able to handle these 5.5x clients as well with regards to C/R for example.

    If you really plan to upgrade to version 6 please be aware that you won't be able to apply a new client config package to the 5.x clients any more as a version 6 package can't be installed on a 5.x client! Another reason to perform a full range upgrade.

    Last but not least you should be able to get the latest version by logging in to sophos.com - if you have any problems with that or the version is not displayed please contact your sales rep for further assistance here.

    Regards

    Dan

    :22435
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