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Error 511 : Installing Sophos 5.50 easy client

bobbyrobert

Hi all,

Deploying Sophos 5.50 to a number of laptops in our business with no problems. Until today.

When installing the SGNClient i receive a 511 error: Not enough continous space found on installation volume to install basic encryption system kernel.

Specs of laptop. C:drive free space 11Gb D:drive 18Gb on a solidstate 128Gb

Laptop Samsung x360

Vista Business 32bit

3GbRam

Intel core 2 Duo

Any advice would be a wonderful thing

Thanks

:22207


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  • 0

    Hi bobbyrobert,

    thanks for posting. I think you are referring to 5001?

    In this case please use the latest available version of the product as we had a bug in the product which was resolved in SG 5.6x that not enough disk space was detected although it should have.

    However, on the current system you can try to use defrag and disable any Windows restore points as they pre-allocate disk space w/o actually using it.

    Regards

    Dan

    :22397
Reply
  • 0

    Hi bobbyrobert,

    thanks for posting. I think you are referring to 5001?

    In this case please use the latest available version of the product as we had a bug in the product which was resolved in SG 5.6x that not enough disk space was detected although it should have.

    However, on the current system you can try to use defrag and disable any Windows restore points as they pre-allocate disk space w/o actually using it.

    Regards

    Dan

    :22397
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