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Long Boot Time after SGN Client install (Safeguard Enterprise 5.40)

Walt750

We are using Dell E4300 Notebooks with a downgrade of Windows 7 Ultimate to XP Pro SP3. I took an original machine installed XP Pro SP3 + Our software and did a SYSPREP to roll the image out to multiple laptops. This image DOES NOT have any SAFEGUARD software on it yet. I take a new laptop and load the image onto the hard drive. I boot it. Register XP/Office/Acrobat/AVG etc. Add the Domain user account Configure Email/ Proxy etc... etc... Reboot a couple of times.. to test reboot time. (All less than 1 minute) I then load the Safeguard software and Client Config. I wait a minute or so after the install is confirmed. Reboot ... and it takes 6+ minutes to load. I remove the Safeguard Client software and we go back to less than a minute. Anyone have any ideas? I'm on the latest BIOS. Out of 5 machines ... only 1 has no problems. All were loaded the same way.

:919


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    I will check with Support. However I was hoping to get someone to look at this online. We are short staffed and we do EVERYTHING from Printer Cartridges to VMWARE ESX servers... I'm stretched and so is my co-worker.

    One thing that is common is that both our systems are DELL and we both seem to be using Tokens. We are using Checkpoint VPN-1 Secure Remote Client.

    We load Checkpoint First. Checkpoint binds itself to the kernel. After a reboot we install Safeguard Entersprise as the last item before a user handoff. Unfortunately as you mentioned... the boot time makes it so you can't give it to the user ... so we have been removing SafeGuard ... and giving it to them un-encrypted.

    I now have another 5 new PC's that I cannot add Safeguard Enterprise to. Any online help will benefit users with the same issue.

    :1357
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  • 0

    I will check with Support. However I was hoping to get someone to look at this online. We are short staffed and we do EVERYTHING from Printer Cartridges to VMWARE ESX servers... I'm stretched and so is my co-worker.

    One thing that is common is that both our systems are DELL and we both seem to be using Tokens. We are using Checkpoint VPN-1 Secure Remote Client.

    We load Checkpoint First. Checkpoint binds itself to the kernel. After a reboot we install Safeguard Entersprise as the last item before a user handoff. Unfortunately as you mentioned... the boot time makes it so you can't give it to the user ... so we have been removing SafeGuard ... and giving it to them un-encrypted.

    I now have another 5 new PC's that I cannot add Safeguard Enterprise to. Any online help will benefit users with the same issue.

    :1357
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