This discussion has been locked.

You can no longer post new replies to this discussion. If you have a question you can start a new discussion

I get a blue screen error (0x0000007E) when trying to install an external HD

I get an error (0x0000007E) whenever trying to connect my HD (seagate go flex 3TB), I checked other forums and the problem seems to be the SGEFLT.SYS driver. Any idea on how to correct this ?

This thread was automatically locked due to age.

Parents

0 Daniel over 14 years ago

Hi Ricardo,
welcome to the forum and thank you for submitting this issue.
With regards to your description it is not possible to direct you to a general answer - this is something that needs to be investigated further.
Please be so kind and open a new ticket providing the following information in addition to a detailed description how you can can replicate the issue:
A copy of the registry HKLM\System
Detailed information which version of SafeGuard Easy is in use
A copy of Msinfo32 saved as NFO file from a machine having the issue
Information if the HDD has some autorun application starting / enabled?
Thank you very much!
Regards
Dan
:8523
Cancel
Vote Up 0 Vote Down

Cancel

Reply

0 Daniel over 14 years ago

Hi Ricardo,
welcome to the forum and thank you for submitting this issue.
With regards to your description it is not possible to direct you to a general answer - this is something that needs to be investigated further.
Please be so kind and open a new ticket providing the following information in addition to a detailed description how you can can replicate the issue:
A copy of the registry HKLM\System
Detailed information which version of SafeGuard Easy is in use
A copy of Msinfo32 saved as NFO file from a machine having the issue
Information if the HDD has some autorun application starting / enabled?
Thank you very much!
Regards
Dan
:8523
Cancel
Vote Up 0 Vote Down

Cancel

Children

No Data