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I get a blue screen error (0x0000007E) when trying to install an external HD

ricardo

I get an error (0x0000007E) whenever trying to connect my HD (seagate go flex 3TB), I checked other forums and the problem seems to be the SGEFLT.SYS driver. Any idea on how to correct this ?

:8179


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    Hi Ricardo,

    welcome to the forum and thank you for submitting this issue.

    With regards to your description it is not possible to direct you to a general answer - this is something that needs to be investigated further.

    Please be so kind and open a new ticket providing the following information in addition to a detailed description how you can can replicate the issue:

    A copy of the registry HKLM\System

    Detailed information which version of SafeGuard Easy is in use

    A copy of Msinfo32 saved as NFO file from a machine having the issue

    Information if the HDD has some autorun application starting / enabled?

    Thank you very much!

    Regards

    Dan

    :8523
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