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SafeGuard Easy 5.5 Error after RAM Update

Hi All, I have SGE 5.5, encript a HP420 Notebook, works fine. But today we try to update the RAM mem, up 4 G RAM. The machine doesn´t boot. The POA don´t boot. If I roll back the update, the machin eworks again....  Someone with the same problem?

:10053


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  • I am also getting this error on Safeguard version 5.60.1.7 on a Dell E5520; when I install the aditional RAM I get the POA screen, then the blue safeguard screen with no login prompt followed by some black and white lines and static at the bottom of the page. I have tried the Shift + F4 solution but this has not worked, I do get the toggle display resolution message so I know the command has worked.

    :19173
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  • I am also getting this error on Safeguard version 5.60.1.7 on a Dell E5520; when I install the aditional RAM I get the POA screen, then the blue safeguard screen with no login prompt followed by some black and white lines and static at the bottom of the page. I have tried the Shift + F4 solution but this has not worked, I do get the toggle display resolution message so I know the command has worked.

    :19173
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