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SafeGuard Easy 5.5 Error after RAM Update

ChaveZ

Hi All, I have SGE 5.5, encript a HP420 Notebook, works fine. But today we try to update the RAM mem, up 4 G RAM. The machine doesn´t boot. The POA don´t boot. If I roll back the update, the machin eworks again....  Someone with the same problem?

:10053


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    Hi Yogmilk,

    I've got exactly the same problem here: on my Lenovo X220 with SafeGuard Enterprise installed, I tried to upgrade my memory from 2 GB (Single bank), to 8 GB (2 pieces of 4GB), but after the install I get the Sophos screen, and then it boots further and my screen goes funny: just a lot of white and blue stripes...

    So I tried googling for the problem (Solution) and I found this entry here. But, when I start my laptop and enter the screen that says: "Sophos Enterprise is Starting. Please Wait" I try to hit the Shift key plus the F4 key. But nothing happened. Nothing at all... Am I doing something wrong? Are there any other ways in doing this?

    Hope you got an answer for me...

    Regards

    :16405
Reply
  • 0

    Hi Yogmilk,

    I've got exactly the same problem here: on my Lenovo X220 with SafeGuard Enterprise installed, I tried to upgrade my memory from 2 GB (Single bank), to 8 GB (2 pieces of 4GB), but after the install I get the Sophos screen, and then it boots further and my screen goes funny: just a lot of white and blue stripes...

    So I tried googling for the problem (Solution) and I found this entry here. But, when I start my laptop and enter the screen that says: "Sophos Enterprise is Starting. Please Wait" I try to hit the Shift key plus the F4 key. But nothing happened. Nothing at all... Am I doing something wrong? Are there any other ways in doing this?

    Hope you got an answer for me...

    Regards

    :16405
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