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SafeGuard Enterprise Synchronize unknown error

agnius

Hello,

I tried synchronize (SafeGuard Enterprise 5.21.0.43) AD structure, but get error:

The synchronization failed. (ADMERR_DATABASE_EXCEPTION)

Can anyone help me? :)

:5477


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    Hi Goveta85,

    which version are you currently running on your backend components (so SGN Server/DB and Management Cenert)? A lot of AD-Sync issues are fixed with the most recent SafeGuard Enterprise 6.00.1 release.

    If you're already running 6.00.1 or dont want to upgrade your SafeGuard Enterprise version, I'd suggest to open a support request and provide the SafeGuard Enterprise Server Tracefile from a failing sync attempt when opening the request.

    Support should be able to sort out your problems.

    Regards,

    Chris

    :34093
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  • 0

    Hi Goveta85,

    which version are you currently running on your backend components (so SGN Server/DB and Management Cenert)? A lot of AD-Sync issues are fixed with the most recent SafeGuard Enterprise 6.00.1 release.

    If you're already running 6.00.1 or dont want to upgrade your SafeGuard Enterprise version, I'd suggest to open a support request and provide the SafeGuard Enterprise Server Tracefile from a failing sync attempt when opening the request.

    Support should be able to sort out your problems.

    Regards,

    Chris

    :34093
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