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Delete old, encrypted Computers from License

Leuz

Hello

I used SafeGuard in our test enviroment. but now all the tests are done and i will go life with it.

now i have a problem with my License because i used Disk encryption for some clients.

After importing the license File i see on the License Tap under Device Encryption that there are still 4 devieses in use. how can i remove this test Clients from the MC so that i have all the Licenses available?

many thanks for your help and best regards

:20219


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    What is the next step if you have done all previous steps and still management center won't release license?

    I did an test installation on one computer and it successfully received policies and license. Management center show that

    one license in in use. I then decrypted volume and uninstalled configuration package. I didn't reboot between those two steps. I then uninstalled client software and rebooted and finally uninstalled preinstallation packge and rebooted.

    After this I opened management center, selected Root --> Licenses and clicked Recount button but it still shows that one license is in use. I'm using the latest versions.

    -Tom

    :25451
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  • 0

    What is the next step if you have done all previous steps and still management center won't release license?

    I did an test installation on one computer and it successfully received policies and license. Management center show that

    one license in in use. I then decrypted volume and uninstalled configuration package. I didn't reboot between those two steps. I then uninstalled client software and rebooted and finally uninstalled preinstallation packge and rebooted.

    After this I opened management center, selected Root --> Licenses and clicked Recount button but it still shows that one license is in use. I'm using the latest versions.

    -Tom

    :25451
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