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SafeGuard Enterprise crashes at shutdown

MaxPower
I have a PC here at work running Windows XP - SP2. Recently SafeGuard Enterprise 5.35.3.35 was rolled out. Now the PC gets an error every time it is shutdown. The error is: SGNMaster.exe - Application Error The instruction at "0x0196c548" refrenced memory at "0x00000000". The memory could not be "written". This happens at every shutdown. This is the only program that seems to get the error. I'm just wondering if anyone else has run into a similar problem and if there is a resolution. Thanks
:880


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    Hi MaxPower

    Have logged a call with Sophos for this (and posted the same problem last week).  We are using v5.40 (+ patch) and still get this error from time to time (some machines worse that others).

    Did you manage to resolve your problems?

    Thanks

    Matt

    :1470
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  • 0

    Hi MaxPower

    Have logged a call with Sophos for this (and posted the same problem last week).  We are using v5.40 (+ patch) and still get this error from time to time (some machines worse that others).

    Did you manage to resolve your problems?

    Thanks

    Matt

    :1470
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