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Safeguard Enterprise 5.5 hangs during boot process

Hi,

I have dell E6410 with Windows 7 and Sophos Enterprise 5.5.

From time to time, safeguard hangs during boot process. I see "Sophos Safeguard is loading..." and it stays like that forever.

Pressing Shift+f3 helps.

However it is magice when it starts when it does not. I do not have USB drive connected. With docking station it boots, without it does not.

What is the problem?

:3678


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  • Hi Dimitri,

    the fix was include in a build later than the one that you have! The current plan still is to have the fix included in 5.50.1

    @all: Please be so kind and submit a support call in case that you encounter this issue so that we can ensure that you will receive the new version as soon as possible after release

    Regards

    Dan

    :4173
Reply
  • Hi Dimitri,

    the fix was include in a build later than the one that you have! The current plan still is to have the fix included in 5.50.1

    @all: Please be so kind and submit a support call in case that you encounter this issue so that we can ensure that you will receive the new version as soon as possible after release

    Regards

    Dan

    :4173
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