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Safeguard Enterprise 5.5 hangs during boot process

Mieszko

Hi,

I have dell E6410 with Windows 7 and Sophos Enterprise 5.5.

From time to time, safeguard hangs during boot process. I see "Sophos Safeguard is loading..." and it stays like that forever.

Pressing Shift+f3 helps.

However it is magice when it starts when it does not. I do not have USB drive connected. With docking station it boots, without it does not.

What is the problem?

:3678


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    Just an FYI - this is happening on Dell 4310, 5510, 6510 and Dell 830...It appears that any hot hey will allow the user to boot in, but they must do this on every bootup...The ATA drivers being up to date does not help either....and since Dell has discontinued the 6400....all our new laptop have this issue, with over 100+ coming in daily, we need a fix for this ASAP..!

    :4110
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  • 0

    Just an FYI - this is happening on Dell 4310, 5510, 6510 and Dell 830...It appears that any hot hey will allow the user to boot in, but they must do this on every bootup...The ATA drivers being up to date does not help either....and since Dell has discontinued the 6400....all our new laptop have this issue, with over 100+ coming in daily, we need a fix for this ASAP..!

    :4110
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