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Safeguard Enterprise 5.5 hangs during boot process

Mieszko

Hi,

I have dell E6410 with Windows 7 and Sophos Enterprise 5.5.

From time to time, safeguard hangs during boot process. I see "Sophos Safeguard is loading..." and it stays like that forever.

Pressing Shift+f3 helps.

However it is magice when it starts when it does not. I do not have USB drive connected. With docking station it boots, without it does not.

What is the problem?

:3678


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    I can confirm that setting controller in BIOS to ATA or updating the BIOS to A03 version made no difference. The only way to not get hung up at the first black screen is to do a Shift + F6 to toggle ATA mode. This is on e6410.

    Anyone heard anything from support?

    :4035
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  • 0

    I can confirm that setting controller in BIOS to ATA or updating the BIOS to A03 version made no difference. The only way to not get hung up at the first black screen is to do a Shift + F6 to toggle ATA mode. This is on e6410.

    Anyone heard anything from support?

    :4035
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