Guest User!

You are not Sophos Staff.

Thread Info
  • State Not Answered
  • Locked Locked
  • Replies 12 replies
  • Subscribers 5 subscribers
  • Views 11834 views
  • Users 0 members are here
Options
Suggested
This discussion has been locked.
You can no longer post new replies to this discussion. If you have a question you can start a new discussion

Safeguard Enterprise 5.5 hangs during boot process

Mieszko

Hi,

I have dell E6410 with Windows 7 and Sophos Enterprise 5.5.

From time to time, safeguard hangs during boot process. I see "Sophos Safeguard is loading..." and it stays like that forever.

Pressing Shift+f3 helps.

However it is magice when it starts when it does not. I do not have USB drive connected. With docking station it boots, without it does not.

What is the problem?

:3678


This thread was automatically locked due to age.
Parents
  • 0

    I ran into the same issue with the system stopping at "Safeguard Enterprise is loading OS" and it would hang.

    The resolution that we found for most of our systems was putting the NOATA=1 (turns on ATA compatability mode) in the deployment VBS file.

    There have been a few systems, though mostly older ones, that required a BIOS update before we could get past this message.

    :4003
Reply
  • 0

    I ran into the same issue with the system stopping at "Safeguard Enterprise is loading OS" and it would hang.

    The resolution that we found for most of our systems was putting the NOATA=1 (turns on ATA compatability mode) in the deployment VBS file.

    There have been a few systems, though mostly older ones, that required a BIOS update before we could get past this message.

    :4003
Children
No Data
Unfiltered HTML