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Lost passphrase

Eman

A user moved a large amount of photos from their local drive to a Toshiba portable drive with Safeguard Portable on it. These files became encrypted automatically, and opening the software it shows the key as belonging to this user.

The issues arises in that they do not recall ever setting a passphrase. I do not see any option to recover or reset a key passphrase.

What are the options for getting these files decrypted?

Any help would be appreciated.

Thanks

:6833


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    you won't have access to the passphrase unless you signed the file with a seperate local only passphrase you specified.  If you have Data Exchange installed and working then all your keyring needs is the correct key it was signed under.

    :26453
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    you won't have access to the passphrase unless you signed the file with a seperate local only passphrase you specified.  If you have Data Exchange installed and working then all your keyring needs is the correct key it was signed under.

    :26453
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