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Puremessage

alext2784

Hi,

I have recently been put onto a society mailing list however I am unable to recieve any of the emails. Each time they send one I get an email saying:

PureMessage has quarantined some messages addressed to you because

they appear to be spam.

To view your quarantined messages visit: [link]

However the link that is sent does not work. I do not own puremessage and have never used it. Is there something I need to do to access these messages or is it a problem at their end that I should contact them about?

Thanks,

Alex

:14017


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  • 0

    Hello Alex,

    as for the failing link you should contact the IT support. Maybe this link is deliberately not accessible from everywhere or it might just be an error in the setup.

    I also asked for the emails to be sent to my gmail account

    Did you request to be subscribed with your gmail address or did you request a forward from your rcseng.ac.uk address? A forward wouldn't help as the messages are usually not forwarded without being scanned first.

    Christian 

    :14049
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  • 0

    Hello Alex,

    as for the failing link you should contact the IT support. Maybe this link is deliberately not accessible from everywhere or it might just be an error in the setup.

    I also asked for the emails to be sent to my gmail account

    Did you request to be subscribed with your gmail address or did you request a forward from your rcseng.ac.uk address? A forward wouldn't help as the messages are usually not forwarded without being scanned first.

    Christian 

    :14049
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