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Reset admin password on Pure Message Manager (18080)

hadi_phan29

Dear Sophos,

hi, My name is Hadi Hamdani from PT 3D Networks Indonesia. First I want say sorry for not using valid email address.

Today I already finished to install Sophos Puremessage for UNIX (PMX) but unfortunately, I forgot the admin password for access Puremessage Manager. (https://localhost:18080)

I already tried with pmx-manager-passwd but still not working because pmx-manager-passwd still need the old admin password.

There's any other way to reset the admin password for Puremessage Manager ?

Please Help and  Advisory......

Thanks and Best Regards,

Hadi Hamdani

:2059


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    I guess I would try deleting the admin account first, then re-creating it.

    Please note, I am just guessing here. If I were you I would also call or at least e-mail support and ask them about it.

    I would also add that the Sophos guys should probably add a knowledge entry on the subject. There is nothing abour recovering the password for PureMessage for Unix. I guess it doesn't happen a whole lot?

    Erric

    :2098
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  • 0

    I guess I would try deleting the admin account first, then re-creating it.

    Please note, I am just guessing here. If I were you I would also call or at least e-mail support and ask them about it.

    I would also add that the Sophos guys should probably add a knowledge entry on the subject. There is nothing abour recovering the password for PureMessage for Unix. I guess it doesn't happen a whole lot?

    Erric

    :2098
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