Guest User!

You are not Sophos Staff.

Thread Info
  • State Suggested Answer
  • +1 person also asked this people also asked this
  • Locked Locked
  • Replies 12 replies
  • Answers 1 answer
  • Subscribers 7 subscribers
  • Views 19981 views
  • Users 0 members are here
Options
Suggested
This discussion has been locked.
You can no longer post new replies to this discussion. If you have a question you can start a new discussion

AP55c 5ghz defaulting to 24mb/s connection.

IanMorehouse

Hi folks,

I am having performance issues with my AP55c 5ghz channels. The testing is being done within 2 metres of the AP55c.

When using the 2,4ghz channels my devices connect at 144mb/s.

When using the 5ghz channels they conect initially at a high speed, but within seconds drop to 24mb/s. I have tried restarting the AP55C. This was happening before the latest UTM 9.5xx release.

The devices used for testing are

Mac Bok Pro (mid 2014)

iPad min 2

iphone 6.

I have had connections speed over 800mb/s previously.

Any ideas as to how to fix the problem. I don't see any way of reflashing the AP55c at this stage.



This thread was automatically locked due to age.
Parents
  • 0
    Ian, what was the solution?

    Cheers - Bob
  • 0 in reply to BAlfson
    Hi Bob,
    no solution.
    On the XG it shows 6mb/s as the default connection speed. I was experimenting by copying files from MBP to mac mini, the XG wasn't handling the traffic (at least the graphs didn't show any traffic, which was a couple of gbs), but the connection showed 650mb/s for the entire transaction. The data was being handled within the switch which interesting because it was a wifi to ethernet connection.
    I suspect the issue was caused when I installed a Netgear PoE switch.
    At the moment my internet is limited, all my landlines have been disconnected when the lines tech was repairing a neighbours pone/adsl service.
  • 0 in reply to IanMorehouse

    Everything has been restored, but the 5ghz device show 24mb/s for the mac and 6mb/s for the android.

    I have the latest beta installed, no change.

  • 0 in reply to IanMorehouse

    I have tried the iphone on the 5ghz system at work at the phone connects between 100mbs/ to over 500mb/s.


    So in summary, something is broken with the 5hgs AP55C AP.

  • 0 in reply to IanMorehouse

    Update. Replaced my AP10 on the XG. Noticeable improvement in the 2.4ghz connections.

    Connection speed doubled on most devices (max 150mb/s), but not going to the 300mb/s though as per specifications..

    Connection speed on the 5ghz connection still sitting around 6mb/s. This is for both Android and Apple devices. Apples running 9.3.3 and 10.11.6.

    Will connect the second AP55 in place of the AP55c on the UTM and see what happens.

  • 0 in reply to IanMorehouse

    Replaced the AP55c with the AP55 and the results are the same.

    Also when running both AP55 with in 3 metres of each other, both connected on channel 36 even with auto channel enabled.

    Very disappointing.

Reply Children