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Outlook Anywhere not working after update

Hi,

2 days ago I did a update off my UTM to 9.205-12. after this my outlook anywhere stops working. the outlook client hangs at Trying to connect.

When I have implemented this I used this as a guideline 
https://sophserv.sophos.com/repo_kb/120454/file/Configuring%20UTM%20firewall%20for%20Exchange.pdf

I have tried to connect my outlook client using https inside my network without a problem, so that I'm sure that my exchange server is running properly.

When I look at the logs off the Webserver Protection Log, when a outlook client is connection. I don't see any records at all.

I have runned the Microsoft connectivity validator via internet (using the UTM), and it fails with this error:

An unexpected network-level exception was encountered. Exception details:
Message: The remote server returned an error: (403) Forbidden.
Type: Microsoft.Exchange.Tools.ExRca.Extensions.MapiTransportException
Stack trace:
 at Microsoft.Exchange.Tools.ExRca.Extensions.MapiRpcTestClient.PingProtocolProxy(String endpointIdentifier)
 at Microsoft.Exchange.Tools.ExRca.Tests.MapiPingProxyTest.PerformTestReally()
Exception details:
Message: The remote server returned an error: (403) Forbidden.
Type: System.Net.WebException
Stack trace:
 at System.Net.HttpWebRequest.GetResponse()
 at RpcPingLib.RpcPing.PingProxy(String internalServerFqdn, String endpoint)
 at Microsoft.Exchange.Tools.ExRca.Extensions.MapiRpcTestClient.PingProtocolProxy(String endpointIdentifier)

Does any off you have an idea what can cause this?

Regards,


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Parents
  • Hi, and welcome to the User BB!

    Does trying #1 in Rulz give you any more information?  If not, what happens if you replace the Virtual Server definition with a new one?  What happens if you reboot the UTM?

    Cheers - Bob
     
    Sophos UTM Community Moderator
    Sophos Certified Architect - UTM
    Sophos Certified Engineer - XG
    Gold Solution Partner since 2005
    MediaSoft, Inc. USA
Reply
  • Hi, and welcome to the User BB!

    Does trying #1 in Rulz give you any more information?  If not, what happens if you replace the Virtual Server definition with a new one?  What happens if you reboot the UTM?

    Cheers - Bob
     
    Sophos UTM Community Moderator
    Sophos Certified Architect - UTM
    Sophos Certified Engineer - XG
    Gold Solution Partner since 2005
    MediaSoft, Inc. USA
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