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Time to Time no response

Hey Everybody,
Time to time i get no response from the WAF, the Website is offline. That error is about 5-8 hours long and than it works just fine again. This error occurs about once a week. In the Logs i see this error:

2011:10:12-07:51:01 NameofFirewall reverseproxy: [Wed Oct 12 07:51:01 2011] [error] [client 2XX.1XX.1XX.1XX] [14643] cannot open temporary file: Too many open files

2011:10:12-07:51:01 NameofFirewall reverseproxy: [Wed Oct 12 07:51:01 2011] [error] [client 2XX.1XX.1XX.1XX] avscan initialization failed

Could anyone help ?

Thanks
Greets Chris

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0 Scott_Klassen over 13 years ago

There may be too many open sessions or sessions that haven't closed properly.

What version of Astaro are you running and when was the last time you rebooted your ASG?

__________________
ACE v8/SCA v9.3

...still have a v5 install disk in a box somewhere.

http://xkcd.com
http://www.tedgoff.com/mb
http://www.projectcartoon.com/cartoon/1
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0 Ritter-Priolan over 13 years ago in reply to Scott_Klassen

It's the Version 8.202
in the last 2 Months i restarted the Firewall every week.
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0 Scott_Klassen over 13 years ago

In the Firewall Profile that you're using, do you have single or dual engine AV scanning enabled? If dual, see if it is any better with single.

Also, next time this happens instead of waiting for hours, try disabling, then re-enabling WAF on the Global Tab and see if things start working again.

Looks like this was supposed to be fixed in 8.202. https://community.sophos.com/products/unified-threat-management/astaroorg/f/57/t/49999.

__________________
ACE v8/SCA v9.3

...still have a v5 install disk in a box somewhere.

http://xkcd.com
http://www.tedgoff.com/mb
http://www.projectcartoon.com/cartoon/1
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0 techuser over 13 years ago

Hi
I have the same problem, Did you manage to solve it?
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0 Ritter-Priolan over 13 years ago

So i had the Problem again!
[PHP]2011:11:10-10:46:56 FIREWALLNAME reverseproxy: [Thu Nov 10 10:46:56 2011] [error] [client 192.168.***.***] avscan initialization failed
2011:11:10-10:46:56 FIREWALLNAME reverseproxy: srcip="192.168.***.***" localip="***.***.***.***" size="0" user="-" host="192.168.***.***" method="GET" statuscode="200" reason="-" extra="-" time="10748" url="/" server="www.******X.de" referer="-" cookie="-" set-cookie="-"
2011:11:10-10:47:05 FIREWALLNAME reverseproxy: [Thu Nov 10 10:47:05 2011] [error] (24)Too many open files: proxy: HTTP: error creating fam 2 socket for target ***.***.***.***
2011:11:10-10:47:05 FIREWALLNAME reverseproxy: [Thu Nov 10 10:47:05 2011] [error] ap_proxy_connect_backend disabling worker for (***.***.***.***)[/PHP]

I need help....
PS: i disabled the dual Scan, but the problem happened again. To Solve the Problem temporary i had disabled an reenabled the WAF
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Time to Time no response

Submitted a Tech Support Case lately from the Support Portal?