Guest User!

You are not Sophos Staff.

Thread Info
  • State Not Answered
  • Locked Locked
  • Replies 5 replies
  • Subscribers 1 subscriber
  • Views 3274 views
  • Users 0 members are here
Options
Suggested
This discussion has been locked.
You can no longer post new replies to this discussion. If you have a question you can start a new discussion

Unable to browse website through UTM

Smeg
After the company that hosts our website changes the IP address our UTM started throwing a 502 connection refused error going to said website. 

Everything not going through the utm can get to the website without issue.  We have restarted httpproxy, flushed the dns cache, increased the response timeout, increased tunnel timeout, and increased auth timeout. It appears that this website is the only one effected.  Everything else works fine.

 I need advice on where to look next please.


This thread was automatically locked due to age.
Parents
  • 0
    If you use curl to the site from the UTM shell, do you get an error?  502 is a bad gateway.  I'm wondering with the IP address change of the site if they also moved the site to a new host that may have some sort of filtering that is blocking your IP.  Are they seeing the request from your IP in their logs and is anything odd happening to them at their end?
Reply
  • 0
    If you use curl to the site from the UTM shell, do you get an error?  502 is a bad gateway.  I'm wondering with the IP address change of the site if they also moved the site to a new host that may have some sort of filtering that is blocking your IP.  Are they seeing the request from your IP in their logs and is anything odd happening to them at their end?
Children
No Data