So we've been running our UTM for a short while now with few issues. The setup is we allow both Transparent and Standard mode with AD SSO turned on. The policy requires authentication (Block Access on authentication failure). I just ran into an issue with a Laptop that essentially has two active NICs, one wired and one wireless. Both are on our internal network and would go out via the UTM for it's internet access. One NIC works properly, traffic going out via it authenticates and shows the name of the user in the logs. The other NIC, when it is used, seems to allow all traffic out completely unauthenticated (or at least not logged properly). The log entry shows no exceptions and no username on it. If I type that IP address into the "Policy Test" area with the same URL that the logs show being allowed out, it shows it should be blocked with no username inserted. The policy itself seems to be working, it's more like the UTM isn't properly logging the data as the actual user. It's a bit of an issue for us as we need that information for reporting purposes.
Any thoughts? Here are two entires from the logs, both from the same computer but each IP address:
[NOT WORKING]
2014:07:16-08:27:31 utm-1 httpproxy[32727]: id="0001" severity="info" sys="SecureWeb" sub="http" name="http access" action="pass" method="CONNECT" srcip="10.0.12.153" dstip="173.194.33.78" user="" statuscode="200" cached="0" profile="REF_DefaultHTTPProfile (Default Web Filter Profile)" filteraction="REF_DefaultHTTPCFFAction (Global Web Filter)" size="7025" request="0xe2303980" url="clients2.google.com/" exceptions="" error="" authtime="2" dnstime="7" cattime="156" avscantime="0" fullreqtime="240147752" device="1" auth="2" category="178" reputation="neutral" categoryname="Internet Services"
[WORKING]
2014:07:16-13:45:04 utm-1 httpproxy[32727]: id="0001" severity="info" sys="SecureWeb" sub="http" name="http access" action="pass" method="GET" srcip="10.0.22.111" dstip="23.235.47.130" user="CTGR\" statuscode="200" cached="0" profile="REF_DefaultHTTPProfile (Default Web Filter Profile)" filteraction="REF_HttCffIsWebFilte (IS Web Filter)" size="1547" request="0xe2302aa0" url="a.disquscdn.com/.../avatar92.jpg
BTW, is there anyway to tell from the logs if the request came in via direct proxy or transparently?
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