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Trying to block https://www.apple.com

I'm trying to block https://www.apple.com and https://apple.com through web filtering and URL filtering.  I have these domains added to the web filtering, but they are still accessible.  I spent 1 1/2 hours on the phone with support yesterday, but I had other things to do and had to cut the call short.  

Anything I can try to block the above websites?  I have firmware 9.111-7 installed.  

Thank you,

John


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