This discussion has been locked.
You can no longer post new replies to this discussion. If you have a question you can start a new discussion

Authentication instability when using Novell eDirectory as source

We get the following error entry in the "User Authentication deamon". It randomly starts happening with certain users at no apparent clear technical reason.

The only change we could identify occurs in the field "name" of the log entry. In all other entries where the user is successfully authenticated, his username is mentioned in the field "name". Where the authentication problem occurs, the IP address of the user's computer is stated. And when that happens, his access through the proxy is denied. All other workstation variables seem to be the same (users are correctly logged in on a DomainServicesforWindows Server plus eDirectory authenticated). Our Astaro installation uses eDirectory as authentication source.

Here is a copy of the log entry with an authentication denial:

2014:01:22-00:11:35 astaro-2 aua[4690]: id="3005" severity="warn" sys="System" sub="auth" name="Authentication failed" srcip="192.168.0.x" user="192.168.0.x" caller="http" reason="DENIED"

Can some one give us any tip in how to avoid this effect of the IP Address being used as "username" during the authentication?

Any other thoughts?

Thanks!


This thread was automatically locked due to age.
  • Hi Samuel, glad to see your participation!

    First to try would be Gregor Kemter's IP-priority solution six years ago.  Any luck with that?

    Cheers - Bob
    PS If that doesn't resolve your issue, let us know about the number of users.  Also, please always remember to state the exact version of UTM - 9.107-33?
     
    Sophos UTM Community Moderator
    Sophos Certified Architect - UTM
    Sophos Certified Engineer - XG
    Gold Solution Partner since 2005
    MediaSoft, Inc. USA