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Unable to connect to WebEx Test meeting

joequick
Trying to confirm there are no issues for an important Webex Meeting on Friday.
Turns out it is a good thing that I did.

The URL for testing is: Join a Test Meeting: WebEx

There is nothing showing in the Firewall Log.
I have IPS turned Off, nothing was showing in the logs before I did though.
I am using Firmware version:  9.102-8

The only entry showing in the Web filtering log is:

2013:07:23-15:25:56 gateway httpproxy[5543]: id="0002" severity="info" sys="SecureWeb" sub="http" name="web request blocked" action="block" method="POST" srcip="192.168.10.150" dstip="" user="" statuscode="502" cached="0" profile="REF_DefaultHTTPProfile (Default Proxy)" filteraction="REF_DefaultHTTPCFFAction (Default content filter action)" size="0" request="0xb07e640" url="eocb4302.webex.com/__post__Connection reset by peer" country="United States" category="197" reputation="trusted" categoryname="Web Meetings"


Should I be looking somewhere else for what is causing the issue?


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  • 0
    statuscode="502"

    Hopefully, adding Anti-Virus to the Exception for ^https?://[A-Za-z0-9.-]*webex.com will be all you need.  If that doesn't resolve it, then you'll need to skip the Proxy for the needed webex IPs.  However, ...

    I just tried your Join a Test Meeting: WebEx link from two different connections; one using the Transparent Proxy and the other using AD-SSO with HTTPS Scanning enabled.  I did not have the problem you saw - the test login came up immediately in both cases.

    Cheers - Bob
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  • 0
    statuscode="502"

    Hopefully, adding Anti-Virus to the Exception for ^https?://[A-Za-z0-9.-]*webex.com will be all you need.  If that doesn't resolve it, then you'll need to skip the Proxy for the needed webex IPs.  However, ...

    I just tried your Join a Test Meeting: WebEx link from two different connections; one using the Transparent Proxy and the other using AD-SSO with HTTPS Scanning enabled.  I did not have the problem you saw - the test login came up immediately in both cases.

    Cheers - Bob
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